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Student

  • I mistakenly added an additional course to my order, can I ask for a partial refund?

    Unfortunately, our system does not allow us to make partial refunds. But don’t worry, we offer you the following options: If you have bought several courses in the same order: Make a course change. In other words, change the courses you bought by mistake to others that you would like …

  • Get started with Student Profile

    Getting started After logging in as a student, you will see the dashboard at the top right corner of the screen.   Student dashboard  where you only have personal information and statistic about enrolled, active, and completed courses .My profile: it is general information about yourself ( Registration Date; First …

  • I can’t find my course in my profile

    Olbgis’ courses are activated in the profile from which the purchase was made and they have no expiration date, so if you are unable to find your course in the “My Courses” section, the most likely thing to have happened is that you have signed in with a different profile. It is …

  • Certificate of Completion

    You can get free certificates for all the courses that you complete in Olbgis. And as we are sure you’ll have some questions about this, here is some more detailed information that will help you:   Can I get a certificate for a course which I have previously completed? Yes! You …

  • How can I get a refund on my purchase?

    You can request a refund within 14 days from the date of purchase, or from the date of the course’s publication, if the purchase was made during the pre-sale period. We kindly remind you that you may also request to change courses, within the 14-day period mentioned above, if your purchase has not …

  • How to Solve Payment Issues

    There are several reasons why you may encounter problems at the time of purchase, the most common being due to a problem with your account or with the connection to your bank’s server. In order to make a successful purchase, please follow these instructions before trying again, depending on the …

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