FAQs

Olbgis’ courses are activated in the profile from which the purchase was made and they have no expiration date, so if you are unable to find your course in the “My Courses” section, the most likely thing to have happened is that you have signed in with a different profile. It is …

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You can get free certificates for all the courses that you complete in Olbgis. And as we are sure you’ll have some questions about this, here is some more detailed information that will help you:   Can I get a certificate for a course which I have previously completed? Yes! You …

You can request a refund within 14 days from the date of purchase, or from the date of the course’s publication, if the purchase was made during the pre-sale period. We kindly remind you that you may also request to change courses, within the 14-day period mentioned above, if your purchase has not …

There are several reasons why you may encounter problems at the time of purchase, the most common being due to a problem with your account or with the connection to your bank’s server. In order to make a successful purchase, please follow these instructions before trying again, depending on the …

You can request an exchange up to 14 days from the date of purchase, or from the date of the course’s publication (if the purchase was made during the pre-sale period). If you have received a course as a gift, you can request an exchange up to 14 days from the date …